Privacy Policy

1.Information We Collect

Depending on how you interact with PropatiRadar, we may collect information such as:

• Your name
• Email address
• Phone number
• Property enquiries and messages
• Preferred location, property type and budget
• Property or investment interests
• Inspection or consultation requests
• Information submitted through referral or registration forms
• Website usage, device and browser information
• Cookie and analytics information

We only collect information that is relevant to providing our services and managing your relationship with us.

2.How We Use Your Information

We may use your personal information to:

• Respond to property enquiries
• Recommend suitable properties or developments
• Arrange inspections and consultations
• Provide brochures, price lists and property updates
• Manage property purchases, leases, rentals and related services
• Operate our referral and client programmes
• Improve our website, services and customer experience
• Communicate important updates about our properties and services
• Meet legal, regulatory and contractual requirements
• Protect our website, clients and business from fraud or misuse

Depending on the circumstances, we may process personal data based on your consent, our contractual relationship with you, legal obligations, or other lawful grounds permitted under applicable data protection law. The Nigeria Data Protection Act requires personal data to be processed lawfully, fairly, transparently and only for appropriate purposes.

3.Property Enquiries and Communications

When you submit a property enquiry, request an inspection, download property information, or ask to speak with an advisor, we may use the contact details you provide to respond to your request and communicate with you about relevant properties.

Where you have agreed to receive marketing communications, we may also send information about new developments, property opportunities, offers or company updates.

You may ask us to stop sending marketing communications at any time.

4.Cookies and Website Information

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, remember preferences and improve the overall browsing experience.

Where required, you may choose whether to accept non-essential cookies. Nigeria’s data protection guidance specifically recognises that website users should be given appropriate information and choices regarding cookies.

Some cookies may be necessary for the website to operate and cannot be disabled without affecting certain features.

5.How We Share Information

We do not sell your personal information.

Where necessary, we may share information with trusted parties that help us provide our services, including:

• Property and transaction professionals
• Technology and website service providers
• Marketing and communication providers
• Payment or financial service providers where applicable
• Legal, professional and regulatory advisers
• Government or regulatory authorities where required by law

Where third parties process information on our behalf, we expect them to handle that information appropriately and only for the purpose for which it was provided.

6.How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, loss or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security when information is transmitted over the internet.

7.How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to fulfil contractual, legal, accounting or regulatory obligations.

When information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it.

8.Your Privacy Rights

Subject to applicable law, you may have the right to:

• Know how your personal information is being used
• Request access to your personal information
• Ask us to correct inaccurate information
• Request deletion of certain information
• Restrict or object to certain processing
• Withdraw consent where processing relies on consent
• Request portability of your information where applicable
• Object to certain automated decision-making
• Lodge a complaint with the Nigeria Data Protection Commission

These rights are recognised under Nigeria’s current data protection framework.

To exercise any of these rights, contact us using the details below.

9.Third-Party Links

Our website may contain links to external websites or platforms, including social media services.

PropatiRadar is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

10.International Data Transfers

Some technology providers or service providers we use may process or store information outside Nigeria.

Where personal information is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection requirements.

11.Children’s Privacy

Our property services and website are not primarily directed at children.

We do not knowingly seek to collect personal information from children unless there is a lawful and appropriate reason to do so.

12.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

Any updated version will be published on this page with a revised “Last updated” date.